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patchworkcarpets.com takes your order into processing immediately and ship within 1-3 business days. Orders will be shipped standard ground transportation by FedEx Ground, UPS and/or USPS. We have locations both in the U.S. and in Turkey keeping our inventory.

Shipping place differs according to the inventory source. However, for each location we have, the transit times are usually 1-7 days, depending on the destination. You can easily track your order by logging into your account on patchworkcarpets.com. 


Due to state laws, orders within GA will include sales tax.


ArtAndDesignRugs.com is proud to provide an enhanced international shopping experience. Your country may require you to pay import fees, customs, duties and value added taxes (VAT), etc. which is not included in the price and shipping cost listed on our website. These charges are the sole responsibility of the customer. 


We are pleased to offer easy return to our location in the U.S. International customers can also return to our U.S. premise. Buyers are responsible all return freight expenses.

Products purchased on patchworkcarpets.com may be returned in 4 weeks, as long as the item is undamaged, and not customized. 

Returning Items by Mail:

Please contact with us indicating the reason for your return and our staff will help you for the process.

International customers must mark the package "U.S. Goods Returned" in the description box on the airway bill when returning product. Customers are responsible for filing for refund of duties and taxes paid with their government agency.

Once we have received your return, we will process your refund.


All returns will be refunded using the original method of payment or merchandise credit.